The Future of HR
Introduction
Is HR at a crossroads? As organisations move towards a data driven, AI-augmented and continuously adaptive workforce, do the traditional structures of HR need to be redefined?
This exercise is designed to challenge assumptions, spark discussion, and help HR team’s envision the strategic choices ahead.
It will expand your team’s thinking, helping everyone to consider what role HR will play in the future, what path your organisation could take and how each member of the team could take action to create this future.
Share the stories of HR’s future
“These scenarios are not forecasts—they are provocations. Your challenge is to step into each world, assess its implications, and determine how HR can remain not just relevant, but essential, in shaping the future of work.”
-
It’s 2035, and HR has become the orchestrator of human potential in an era of systemic workforce integration. AI-powered HR platforms provide real-time insights into employee engagement, wellbeing, and productivity. Companies no longer manage employees in departments but as fluid, project-based ecosystems, where talent is matched to projects dynamically based on their evolving skills and interests.
Sophia, a workforce strategist, starts her day by reviewing AI-generated "Workforce Value Flow Maps", which show which employees might be at risk of disengagement.
Instead of a static job contract, employees subscribe to the companie’s work offerings, choosing their mix of projects, benefits, and career acceleration paths.
Performance management is continuous and algorithmic, with employees receiving instant feedback from their AI coaches. Pay is personalised, with options for equity, cash, or tokenised career credits that can be redeemed for learning experiences, sabbaticals, or wellness perks.
HR, as a profession, has successfully shifted from a compliance function to an internal career marketplace, delivering a seamless experience that aligns business needs with individual purpose.
Companies that fail to offer "work as a product" see their best talent walk away, often to decentralised autonomous organisations that provide greater flexibility and profit-sharing models.
-
Following the Great Resignation 2.0, governments step in to regulate the workplace like never before. In 2035, all organizations must adhere to The Fair Work Algorithm Act, a global mandate ensuring that AI-driven HR systems operate transparently and put worker wellbeing first.
Sophia, an Ethical Workforce Architect, spends her days auditing AI models for bias, fairness, and sustainability compliance. Strict labor laws require companies to provide a guaranteed minimum of “fulfilling work” per employee, measured by new psychological metrics embedded in HR dashboards.
HR has transformed into a guardian of social stability, ensuring that corporate workforce policies align with environmental and societal goals. Instead of maximizing profits, companies must now optimise for "Total Stakeholder Wellbeing", a metric that blends employee happiness, financial sustainability, and community impact.
While some criticise the corporate social contract as stifling innovation, others see it as a necessary correction to decades of unchecked capitalism. HR is no longer just about managing people—it is about governing them for the greater good.
-
By 2035, the trust between employees and HR has completely eroded. After years of workforce surveillance, AI-driven decision-making, and algorithmic layoffs, workers have had enough.
Sophia, once a rising HR leader, now works as a freelance career survival coach, helping professionals navigate a chaotic labor market where no one has a "job" anymore. HR departments have been dismantled in favor of gig-based AI job platforms that match workers to short-term contracts based purely on productivity data.
Large organizations, desperate to cut costs, have outsourced HR entirely to machine learning models. The result? Mass burnout, high turnover, and an underground movement of "ghost employees"—workers who disguise their digital identities to escape constant performance tracking.
Protests erupt globally against corporate control of personal data, and an alternative, worker-owned digital economy emerges, where professionals band together in AI-powered labor unions to reclaim bargaining power.
As Sophia watches another Fortune 500 company collapse under employee exodus, she wonders: Was this the inevitable result of a system that turned humans into data points instead of people?
-
By 2035, work itself has evolved beyond recognition. The traditional employer-employee relationship is obsolete, replaced by “Work Experience Portfolios”, where individuals curate meaningful contributions across multiple organizations, AI entities, and decentralized collectives.
Sophia, as a Work Experience Architect, helps people design their careers like a portfolio of investments. Work has become modular, customized, and deeply personal—some people contribute to human-led problem-solving collectives, others collaborate with AI symbiotes to enhance productivity, and some work purely for intellectual curiosity, funded by universal basic income (UBI) models tied to economic AI outputs.
HR no longer exists in its traditional form. Instead, "Human-Work Interfaces" dynamically match people to fulfilling challenges, removing the need for hierarchical management structures. Organizations no longer own talent; they partner with it.
With AI automating most routine tasks, people focus on creative, strategic, and purpose-driven work, leading to a renaissance of human potential.
Sophia closes her Work Experience Algorithm for the day and smiles. The world has finally answered the age-old question: What do humans truly want from work?
Where are you at now?
"Those were 4 extreme stories about the future of HR. I’m now going to ask you some questions about you.
If the answer to the question for you is YES, stay standing.
If the answer is NO, please sit down."
I've tried something new this week, or experimented with something in my personal or professional life
I've spent some time over the last week, either thinking or reading about how megatrends and tech shifts will impact the work we do in HR
I have a regular learning in the flow of work habit every week
I've spoken to employees, who are not in HR, this last week and used human-centre design techniques to empathise and understand their experiences
I used an AI tool in my personal or professional workflow over the last week
I'm pretty confident I can describe what should be in our organisation’s ideal HR tech stack
I'm confident I can build a predictive model using our organisation’s data
I know what makes HR related algorithms ethical vs non-ethical
Group Reflection & Discussion
Reflecting on the 4 stories and the “sit down” questions asked:
What feelings do the future scenarios and the questions elicit in you?
Which story reflects our HR function's current state?
If there were no barriers whatsoever, if anything was possible, where would you choose to go?
What are the alternative futures that have been missed; please challenge and expand the examples, based on what you know.
What's one HR innovation commitment you can make that helps to get you to the desired future state?